Case Study

Why did Skullcandy choose Synergy SKY Meeting Server

 

Why Synergy SKY?

Skullcandy lives by its mission to inspire life at full volume through forward‐ thinking technologies and ideas, and leading‐ edge design and materialization. Skullcandy designs, markets, and distributes audio and gaming headphones and other accessory‐ related products under the Skullcandy and 2XL brands.

With 350 employees in 5 locations globally Skullcandy is using Skype for Business at the desktop and Cisco video conference in the meeting rooms. 

We asked Yohan Beghein, IT manager at Skullcandy, five questions as to why he chose Synergy SKY? 

 

 1. What challenges did you face before Synergy SKY Meeting Server?

We had few challenges before SMS:

Users frustration because they could not join or mistyped the meeting-ID and they were joining meeting late because of these problems


Secondly, for every meeting zoom, webex, etc, they had to find their emails or write down on a piece of paper, the meeting Id.


Now, they are just walking to the room, press the one button that represents their meeting on the touchpad, and done. It's much better experience and less calls for our helpdesk team.
 

2.How was the installation process?

The installation was super easy, it only took few minutes and on top of this the resource required by the service is really minimum.

We were up and running in no time.

 

3.: Has running SMS been reliable, and what maintenance have you done over the last 6 months?

The service has been really reliable, and the only maintenance that we have done has been the usual server patching and applied the latest Synergy Sky updates.

 

4.Do your users find it helpful to answer external meeting invitations from WebEx, Zoom etc with one-click on your Cisco video systems?

We started using Skype for Business first, and after the great user adoption we received, we decided to extend it to the rest of our meetings like zoom, webex etc
Now it's the same experience as a "One Button to press" for any meetings they join   

 

5.Has the SMS product changed the landscape for your users? Can they go back and function without it?

What I really like is when we rolled out, it was really seamless for the users and required no training. I can't imagine going back to the old way now

About Skullcandy:

Skullcandy are using a lot of different endpoints and technologies from on premise to SaaS applications.  S4B, Office365, Cisco Endpoint (sx10, sx20, room kit), Call Manager

 

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We got this up and running in 5 minutes and it works GREAT.  We are stoked.

Yohan Beghein Skullcandy

Yohan Beghein

Benefits to Skullcandy

Synergy SKY Meeting Server

We can now focus on what we do best; create world class audio and gaming products. People and teams spread out over locations and timezones do not have to care about which technology or room they need to shedule for virtual video meetings.

Remember:

  • One-click-to-join in Skype4B meetings with Cisco end points 
  • Forward  Skype4B invitations to video systems and join in one-click
  • Creates One-time VMR's with Pexip
  • Use Outlook to shedule - no plug-in
  • Free e-book with use case examples

Solution Partners  

  • Pexip - gateway and virtual meeting rooms
  • SPS - integration and service partner